Hoi An has been crowned the friendliest destination in Vietnam, followed by Phong Nha and Ninh Binh, according to the Traveller Review Awards 2024.
On the evening of February 20, Booking.com revealed the ranking of the 10 friendliest destinations in Vietnam, a category within the framework of the Traveller Review Awards 2024.
Topping the list is Hoi An, the famous city in Quang Nam, home to the UNESCO-recognized Hoi An Ancient Town as a World Cultural Heritage site since 1999.
Following closely behind are two equally renowned tourist destinations in Vietnam, Phong Nha and Ninh Binh. Other notable names on the list include Cao Bang, Phu Quoc, Ha Giang, Ha Long, Da Lat, Tuy Hoa, and Nha Trang. In 2023, Phong Nha secured the top spot.
Booking.com also unveiled the 10 friendliest destinations worldwide for 2024, featuring Arraial d'Ajuda in Brazil, Ermoupoli in Greece, Viana do Castelo in Portugal, Daylesford in Australia, Grindelwald in Switzerland, Moab in the United States, Uzes in France, Mazatlan in Mexico, Jaisalmer in India, and Fujikawaguchiko in Japan. In 2023, Ninh Binh was the sole representative from Vietnam in this top list, ranking 7th.
In addition to destinations, the booking app also announced that hotels are the leading type of accommodation known for their friendliness in Vietnam. In recent years, travelers have shown a tendency to seek out new and unconventional forms of lodging, replacing the traditional hotel model. Vietnam is no exception to this trend. However, hotels still remain the most "friendly" type of accommodation in Vietnam, followed by rental apartments, homestays, luxury resort apartments, and finally guesthouses.
Traveler reviews also indicate an increasing appreciation for the hospitality provided by accommodation providers.
Globally, the rental apartment model continues to dominate as the most highly rated form of accommodation, followed by vacation villas, hotels, guesthouses, and B&Bs (bed and breakfasts, a small-budget accommodation providing overnight stays with breakfast).
The Traveller Review Award is an annual accolade that has been running for 12 years.
According to Varun Grover, the Country Manager of Booking.com Vietnam, the award aims to recognize the efforts of providing excellent services and attentive hospitality from nearly 1.5 million travel partners in 221 countries and territories, including over 11,360 lodging establishments in Vietnam. The rankings in this award are based on 309 million verified reviews from experts and travelers.
The ranking criteria for destinations are based on memorable travel experiences, beautiful landscapes, being a top choice for travel alongside hospitable attitudes, and the number of "friendly" certified accommodations by Booking.com. Hanoi is identified as the destination with the most friendly accommodations in Vietnam, followed by Ho Chi Minh City and Da Lat.
The order of destinations in the ranking is arranged based on the ratio of awarded accommodations to the total number of accommodations at that destination.
To be certified, accommodations must have an average rating of 8/10, with at least 3 reviews, up to 11:50 PM on November 30, 2023. Only those who have made bookings are allowed to evaluate the accommodations where they stayed overnight; comments made after posting are not allowed to be edited to ensure objectivity.
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